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Think! Inc. - business negotiation, redefined

Procurement History

business womana 1980’s Procurement

  • Arms length business relationship (our-side vs your side)
  • Initial software with purchasing systems that automate POs
  • Use of learning-curve theory to drive down pricing year over year
  • $1000 govt toilet seats, $75 ashtrays because these required “R&D”
  • Personal relationships with vendors – off the books

1990’s Procurement

  • Win-Win approach to negotiation
  • Emergence of purchasing modules in ERP systems
  • Title changes from Buyer and Purchasing Agent to Procurement Manager
  • Use of consultants to help with spend analysis
  • Increased acknowledgement of Procurement as a part of the broader Supply Chain

2000’s Procurement

  • Adding value to negotiations through bigger, more complex buys
  • Non-production spend analysis and solutions
  • Control over maverick buys through software
  • China sourcing (low cost country sourcing and production)
  • Coordination across the Supply Chain
  • Use of auctions

2010’s Procurement

  • Significantly more automation
  • Global business environment
  • More complexity
  • Professional Procurement staff with MBAs
  • Procurement is part of core Supply Chain